Results

To ensure that our clients receive the best possible level of service in all areas, we have developed a client satisfaction survey.  At the end of treatment, each client receives a copy to fill in with a posted envelope.

“Would you recommend this clinic to a friend?  100% answered YES”

Percentage of VERY GOOD, EXCELLENT answers

100% treatment given on time

100% given an explanation of the diagnosis

100% given an explanation of the treatment

99% feel treatment was effective

100% enquiries were dealt efficiently

100% offered an appointment time that was convenient

100% given clear directions to the clinics

98% found parking and ease of access acceptable

100% were greeted in a warm and welcoming manner